Hundreds of thousands of borrowers made payments on their federal student loans since March 2020

How to Ask for a Refund on Student Loan Payments?

The White House has announced plans to cancel student loan debt up to $20,000. 

Borrowers are wondering how to get a refund

Who can request a refund?

Who made payments or paid off their federally held loans during the interest-free forbearance  are eligible for refunds. Any payment made since March 13, 2020, is eligible.

Executive director of the Student Loan Servicing advises borrowers :-

To sign up for updates with the Education Department for official information on when to request a refund  and whether it will be beneficial or not

How do I request a refund?

Starting the process for getting a refund on payments is relatively simple. You need to have the right information handy. 

– Your loan servicer’s phone number. – Your Social Security number. – Payment confirmation numbers or bank payment information. – The address where you want your refund delivered.

Payment confirmation numbers or bank payment information.

You can likely find payment confirmation numbers on your loan servicer account portal under your payment history

Step-1 is to call your loan servicer

Your loan servicer representative could ask for your Social Security number to pull up your account

After they verify your account and identity.

 You can  request for a refund on payments made during the interest-free forbearance period.

The representative will ask about which payments, you want refunded.

Be prepared to provide them with the applicable payment confirmation numbers or transaction numbers

You will also need to confirm your address on file

The representative will submit the request on your behalf and provide you with a confirmation.

Refunds could come via check or electronically.